Privacy Policy
Introduction
The Fit Nation (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website and services, you agree to the terms of this policy.
What Information We Collect
We may collect the following types of personal information:
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Full name
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Email address
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Phone number
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Address (optional)
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Date of birth
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Health and fitness-related information (with your consent)
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Payment and billing information
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IP address and browser information
How We Collect Your Information
We collect personal information directly from you when you:
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Register on our website
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Book a consultation or coaching session
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Subscribe to our newsletter
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Complete a form or survey
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Communicate with us via email, phone, or social media
We may also collect certain information automatically through cookies and similar technologies when you visit our website.
Why We Collect Your Information
We collect and use your personal information for purposes including:
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Providing coaching and nutrition services
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Personalising your health and fitness plans
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Processing payments and managing bookings
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Sending email updates, resources, or marketing material (you can opt out anytime)
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Responding to inquiries or feedback
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Improving our website and services
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Complying with legal obligations
Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose it to:
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Service providers (e.g. payment processors, email platforms)
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Professional advisors (e.g. accountants, legal counsel)
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Authorities, if required by law
All third parties are expected to comply with privacy standards comparable to ours.
Data Storage and Security
We store personal information securely using password-protected systems and SSL encryption. We take reasonable steps to protect your information from misuse, loss, or unauthorised access.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date.
To make a request, please contact us using the details below.
Cookies and Analytics
Our website uses cookies and tools like Google Analytics to improve user experience and measure website traffic. You can control cookie preferences through your browser settings.
Overseas Disclosure
We may store or process your information using third-party services that operate outside Australia. If so, we ensure appropriate data protection measures are in place.
Marketing Communications
We may send you occasional marketing emails. You can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.
Marketing Communications
We may update this policy from time to time. Changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or would like to make a complaint, please contact us at:
The Fit Nation by Marwa
Email: info@thefitnation.com.au
Website: www.thefitnation.com.au